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Terms & Conditions

THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
 

Our Commitment to Your Privacy
 

Your privacy is important to us. This practice is required by law to maintain the privacy and security of your protected health information (“PHI”), provide you with this Notice of Privacy Practices, and comply with the terms currently in effect.
 

Protected health information includes information about your mental health, medical history, treatment, payment information, and other identifying information related to services provided.
 

How We May Use and Disclose Your Information
We may use and disclose your protected health information for the following purposes:

Treatment

We may use your information to provide, coordinate, or manage your healthcare and therapy services.

Payment

We may use or disclose information to bill and collect payment for services provided.

Healthcare Operations

We may use information for administrative, quality assurance, training, licensing, and business operations purposes.

Required by Law

We may disclose information when required by federal or state law, court order, subpoena, or legal process.

Abuse or Neglect Reporting

We may disclose information if required to report suspected abuse, neglect, or exploitation.

Serious Threat to Health or Safety

We may disclose information when necessary to prevent or lessen a serious and imminent threat to your health or safety or the safety of another person.

Public Health Activities

We may disclose information for public health reporting purposes when legally required.

Appointment Reminders

We may contact you regarding appointments, scheduling, billing, or treatment-related matters.

Uses Requiring Authorization

Certain disclosures require your written authorization, including:

  • Release of psychotherapy notes (when applicable)

  • Most disclosures not otherwise described in this Notice

You may revoke authorization at any time in writing, except to the extent action has already been taken.

Your Rights Regarding Your Information

You have the right to:

Access Your Records

Request access to inspect or receive a copy of your records, subject to legal limitations.

Receive an Accounting of Disclosures

Request a list of certain disclosures made of your protected health information.

Obtain a Paper Copy

Receive a paper copy of this Notice upon request.

Electronic Communication

While reasonable safeguards are used, electronic communications such as email, text messaging, and telehealth platforms may carry privacy risks. By communicating electronically, you acknowledge and accept these potential risks.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with this practice or with the U.S. Department of Health and Human Services. You will not be penalized or retaliated against for filing a complaint.

Changes to This Notice

We reserve the right to change this Notice at any time. Updated versions will be posted on this website and available upon request.

For questions regarding this Notice or your privacy rights, please contact us directly.

WEBSITE PRIVACY POLICY

Last Updated: 6/18/2026

Central Coast Counseling ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through this website.

This Privacy Policy describes how information is collected, used, disclosed, and protected when you visit our website.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Information submitted through contact forms
• Information provided when requesting an appointment or consultation

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of website access
• Referring website information

Cookies and Analytics
This website may use cookies, analytics tools, and similar technologies to improve website performance and understand how visitors use the site.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

How We Use Information:
We may use information collected through the website to:

• Respond to inquiries
• Schedule consultations
• Improve website functionality
• Maintain website security
• Comply with legal obligations
• Communicate regarding services

Website Communications Are Not Therapy

Submitting a contact form, email, or other inquiry through this website does not establish a therapist-client relationship.

A therapist-client relationship is established only after completion of required intake procedures and mutual agreement to provide services.

Confidentiality of Website Communications

While we take reasonable measures to protect information submitted through the website, electronic communications may not be completely secure.

Please do not submit highly sensitive, confidential, or emergency information through website forms or email.

Third-Party Services

We may use third-party providers to operate portions of the website, including scheduling platforms, website hosting providers, analytics services, and communication tools.

These providers may have access to information necessary to perform their services.

Your California Privacy Rights

California residents may have rights regarding personal information under applicable California privacy laws.

Requests regarding personal information may be directed to:

admincentralcoast@gmail.com

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

This website is not directed to children under 13 years of age. We do not knowingly collect personal information from children through the website.






 

Our Commitment to Accessibility

At Central Coast Counseling, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. Central Coast Counseling makes available the UserWay Website Accessibility Widget (https://userway.org/) that is powered by a dedicated accessibility server. The software allows us to improve compliance with the Web Content Accessibility Guidelines (WCAG 2.1)  .

Feedback: We welcome your feedback on the accessibility of Central Coast Counseling's website. Please let us know if you encounter accessibility barriers on our site:

Email: admincentralcoast@gmail.com

Phone: (805)403-8708

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